Who we are

Daviker was established in 1992, delivering bespoke contact centre solutions for small and medium sized companies. We are the exclusive UK reseller of TouchStar Software's suite of products including their much acclaimed predictive dialler solution, the eTelescript power dialler and the IP PBX call centre.

What we do

Our expertise lies in the delivery of OFCOM, FSA and DMA compliant contact centre solutions - and as specialists in outbound solutions. We are a truly independent company, selecting the best products and services the market can offer for our customers. We are much more than just a predictive dialler provider - we give our customers a complete contact centre solution.

Communications solutions

Contact centres are at the core of a business' needs. At Daviker we go further and provide tailored solutions for the whole business. We are able to recommend and supply the most appropriate telephone system for your office needs, supply the most competitive tariffs for your field based mobile phone users - and, the best solution for your VoIP home workers. Whether your requirements are simple or complex, we will help you achieve the right solution. We recognise that every contact centre has unique requirements - so whilst supplying a system is easy, enabling a fully integrated contact centre with a customer management system is another matter.

Our scalable solution will grow with your business - its flexibility means it can easily integrate with your back office customer management system (CRM) whether or not it's a well known product - and if you don't have one, we can build one for you. Free from bottlenecks, your business will flow seamlessly from the initial prospect call through to supply and customer management. We will take the time to understand your business because when you grow, we grow.

What we stand for

Put simply, we understand the value of communication. As the telecoms market has changed, we have evolved - so we know that your company's communication needs are more than just a phone on a desk and pence per minute. That's why we go beyond the simple provision of equipment for customers - we deliver a proposition with a broad range of value added services. Don't just take our word for it, take a look here at what our customers have to say!

Our contact centre solutions make significant improvements to agent productivity, the professionalism of your organisation and allow for seamless call centre management. Our philosophy is simple - to provide complete communications solutions, excellent service and value for money. Through this philosophy we have become trusted suppliers to hundreds of organisations throughout the UK.

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